RONALD's complaint:
January 08, 2014

Insurance Company: The Travelers Companies
Coverage Type: Business Insurance

• PolicyHolder Service - Incompetent Employees
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Fraud
• Claim Handling - Denial of Claim
• General - I feel abused by this company

ROAD DEBRIS STRUCK MY VEHICLE AT THE C. WILLIAM HETZER CONSTRUCTION SITE AT RTS 63 AND I 70 OUTSIDE OF WILLIAMSPORT, MARYLAND. IT RUINED MY TIRE AND I HAD TO USE MY INSURANCE CO. ROADSIDE ASSIST. TO PUT ME BACK ON THE ROAD, WHICH TOOK ME APPROX. 2 HOURS TO RETURN TO THE SCENE OF THE CRIME. LOW AND BEHOLD, THE HETZER EMPLOYEES COULD NOT FIND THE DEBRIS ON THE ROADSIDE AND THE ROAD WAS SO CLEAN YOU COULD OF ATE OFF OF IT. TRAVELERS INS. SAID THEY WERE NOT LIABLE FOR MY DAMAGES AFTER THEIR INVESTIGATION, WHICH I ASSUME WAS A PHONE CALL TO THE JOBSITE AND WAS TOLD THAT THE DEBRIS HAD WALKED OFF THE ROADWAY BEFORE THEY COULD RETREIVE IT. HA.HA. STORY TO CONTINUE. NOT DONE YET. LOCATED RESIDENCE OF INS. INVESTIGATOR,INS. COMPANYS AGENT LOCAL AND INS. MAIN OFFICE. WAS TOLD BY LAWYER TO SUE IN COURT. I CONTACTED HIGHWAY ADMIN. TWO LOCAL PAPERS; ONE OF WHICH HAS YET TO PUBLISH MY STORY,A LIBERAL DEMOCRATIC RAG THAT IS PROBABLY AFRAID OF C. W. HETZER. I WILL TRY EVERYTHING IN MY POWER TO ENSURE THIS DOESN'T HAPPEN TO ANYONE ELSE.

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