Bernard's complaint:
December 22, 2013

Insurance Company: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

• Claim Handling - Denial of Claim

Recently my son stole my car in the middle of the night to go joy riding. He did not have my permission and in fact was forbidden to drive my vehicle. He was excluded as a driver in my State Farm policy. He wrecked my vehicle which was totaled (est value 2 to 3 thousand dollars.) I was called the scene of the accident and filed a charge against my son for vehicle theft. He is currently incarcerated for the charge.
I filed a claim with State Farm and was denied compensation, because my son was the driver. I told them he did not have permission to drive the car and had stolen the vehicle yet they still refused to pay my claim.
I have been a customer of State Farm for over 40 years (house, auto, boat, motorcycle). My personal driving record is impeccable (no accidents, tickets).
I feel that State Farm has treated me unfairly. As a lifelong customer I feel I deserve better treatment.

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