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Aline's complaint:
June 29, 2012
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June 29, 2012
Insurance Company: Kemper Insurance
Coverage Type: Auto/Boat/Motorcycle
- PolicyHolder Service - Inadequate Service
- PolicyHolder Service - Incompetent Employees
- PolicyHolder Service - Delays/No Response
- Claim Handling - Rude/Abusive Adjuster
- Claim Handling - Delays upon Delays
- Claim Handling - Unsatisfactory Settlement/Offer
My auto was stolen on May 25th. I called and made a claim on May 25th. The insurance adjuster have not contacted me but once since this claim have taken affect. My rental is have expired and they claim they cannot extend the rental, even thought the dealy was with them. Do not get insurance with this company.
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July 2, 2012 at 9:37 AM
Ms. Redd, Would you like a member of our claims team to call you and discuss this? If so, please e-mail smhelp@kemper.com, including your phone number and the best time to reach you. Thank you.