WAI's complaint:
November 13, 2013

Insurance Company: Hartford
Coverage Type: Auto/Boat/Motorcycle

• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Denial of Claim

I feel frustrated for the company's failure to recover repair costs on my behalf from the other party of the traffic accident on the pretext that the amount claimed was below my deductible. Staff from the customer service was impolite and increased my auto premium despite their fault in recording my age.

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