Renate's complaint:
October 24, 2013

Insurance Company: Fidelity
Coverage Type: Life Insurance

• Underwriting - Premium Too High
• General - I feel abused by this company

I am so upset. I have a life insurance policy with Fidelity RiverSource Life Insurance Company for 20 years.
Now I have been notified that my premium had tripled and that I owe back premiums because they have used all the equity in my policy to pay the additional cost of insurance for me. My policy now has no value - I was not aware of this until I received a letter advising me to make back payment or my policy will lapse.
Unfortunately, I am unable to pay a higher premium or make the back payment. So, after 20 years and thousand of Dollars that I had paid I have NOTHING.
I could cry.

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