daphna's complaint:
October 15, 2013

Insurance Company: Nationwide Mutual Insurance Company
Coverage Type: Homeowners Insurance

• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Delays upon Delays
• Claim Handling - Unsatisfactory Settlement/Offer

I am insured by Narragansett, My property is full of trees after the storm we came home and had broken branches all over my property. The trees broke huge amounts of my slate roof. The wind blew off parts of another roof that was done recently. Shingles from the actual house were torn off and wood pieces were broken off and scattered over the ground. The high winds blue the slates off. The insurance months later decided to send an engineer without notifying me and getting permission to come on my property. They said that the roof needs to be maintained.
The roof gets repaired when there is a problem not for no reason. They allowed a few dollars to patch the roof. No one wants to touch the roof they all say there is too much damage. Furthermore, since the insurance didn't pay and we have had rain since . I am getting leaks in my entire 3rd floor. Every room has leaks from the roof. Every where the ceiling has a roof above it there is water leakage. Now the damage is greater. There is no one to talk too. I pay so much for insurance and when there is a problem they are trying to get out of it. The year is coming to an end and I don't want the insurance co. to go ahead and tell me it's too late and I won't be able to repair the roof.

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