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ernie's complaint:
October 03, 2013

Insurance Company: CNA Financial
Coverage Type: Travel Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Denial of Claim
  • Marketing & Sales - Misleading Advertising
  • General - I feel abused by this company

I bought trip insurance for a cruise for my wife and myself.I had confirmed my trip and was ready to go .I slipped an fell and was layed up for a week or so but definitely did not want to be miserable on the trip.I injured my back on the 30 th of april 2012 cancelled the trip imediately and requested a cancellation packet from CSA to make a long story short I went to two doctors the first one on the 13 th of may when i was able to walk and get an appt.They are denying me because i have to go to the doctor "around"the time of injury.11 days after i was suppose to leave on a nine day cruise i was barely able to go to doctor for treatment.

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