sg's complaint:
June 25, 2012

Insurance Company: The Travelers Companies
Coverage Type: Homeowners Insurance

• PolicyHolder Service - Inadequate Service
• Claim Handling - Fraud
• Claim Handling - Denial of Claim
• General - I feel abused by this company

Long story short:
Storm damaged the roof. Claim made and paid. During roof repairs, the roof was off and another storm hit causing damage to incur inside of the house.

Roofers insurance was to pay, but wanted to investigate and recommended put in claim with homeowners insurance "Travelers".

Travelers made inspection, issued a check and serval days cancelled payment on check, as orginal estimate was inaccurate.

Eventually, Travelers denied the claim because of faulty repair. Decision to deny the claim was made one week before the denail letter was sent out. Meanwhile, my house is sitting with wet walls!

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