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's complaint:
June 25, 2012

Insurance Company: Nationwide Mutual Insurance Company
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim

I went on vacation to Puerto Rico for two weeks, leaving my son in charge of my three dogs. I cam back to find my house completely torn up. Trash was all over the place, along with dog feces and urine. The carpet was completely ruined and chewed up in high traffic areas. Nationwide said they are not liable to cover this damage and mind you we had only one other small claim in eight years. I have severe fibromyalgia and have mobility trouble. I have rugs and plastic covering the really bad areas and I am unstable with my balance as it is. I believe they are help culpable for this reason. Plus, I only want them to replace the carpet, not replace the tile, clean and paint the walls. I have a hard time cleaning up at times, but I know this Nationwide is not on my side.

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