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Randall's complaint:
September 19, 2013

Insurance Company: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Cancellation
  • Underwriting - Nonreneweal
  • PolicyHolder Service - Inadequate Service
  • General - I feel abused by this company

I am on disability because of a massive heart attack in 2008, thus I am on a fixed income. A couple of days ago I get a letter from my mortgage company telling me that my homeowners insurance policy would not be renewed. I had not heard anything about this from my State Farm agent, so you can imagine my surprise. The reason for non-renewal is 2 claims I had to report because of weather damage. The first claim was 6/21/2010 caused by a storm that caused wind and hail damage to my home, $8,180.70 was paid out to replace the roof that had been damaged so severely that it had to be replaced, this also included some other structural damage. The second claim was from a lightning strike that struck my furnace and literally burnt all the wiring to a crisp, fortunately the fire was contained to the furnace and the home was not burnt to the ground. On the second claim State Farm paid out $1,650.00 this claim was filed 05/18/2011. These are the only times that State Farm paid out anything. I have been with State Farm since 2005. Do I have any recourse here? Every insurance company can see past history and I have been told they will not insure me. I have been paying over $160.00 a month for homeowners and auto insurance.

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