Annie's complaint:
September 18, 2013

Insurance Company: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• Claim Handling - Delays upon Delays

As a medical biller this is the most frustrating company to deal with! It amazes me how they can process and deny a claim within a week but to process a pay a claim takes months! Been getting the run around for a surgery that was performed in April and they still haven't paid the claim. I swear their motive is deny all large dollar claims. So you can spend endless hours on the phone talking to incompetent people that tell you its in process!!

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