Roger's complaint:
September 17, 2013

Insurance Company: Allstate
Coverage Type: Homeowners Insurance

• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Denial of Claim

I HAD HAIL DAMAGE ON MY ROOF,VENTS AND FLASHING. FROM A WELL DOCUMENTED TORNADO AND STORM.
DOWNERS GROVE,IL
TOPS OF MY TREES WHERE RIPPED OFF AND LIMBS STILL LAY IN THE TOPS OF MY TREES.
TREES TOOK OUT MY CHAIN LINK FENCE IN WHICH A TREE ALSO FELL DOWN.
ALL MY NEIGHBORS HAVE HAD THEIR ROOFS REPLACED BECAUSE OF THE STORM.
I HAD SHINGLES RIPPED FROM MY ROOF BECAUSE OF WIND FROM THE TORNADO............
ALLSTATE CLAIMS I DIDN'T HAVE ANY DAMAGE-WHOLE STORM WENT AROUND MY HOUSE AND THE HAIL ONLY HIT MY VENTS,NOT THE SHINGLES!
ALLSTATE CLAIMS THE SHINGLES.FLASHING AND VENTS ARE NOT DAMAGED
AND EVEN TOOK PICTURES OF THE ROOF WITH THE DAMAGE AND STATES THAT THEIR IS NOT ANY DAMAGE BUT CUTS A CHECK FOR THE TREES TO BE CLEANED UP AND FOR THE FENCE I REPAIRED, AND FOR THE SHINGLES THE WHERE RIPPED OFF THE HOUSE!!!!!!
BUT NOT FOR THE WHOLE ROOF
THEY ONLY WANT TO PAY ABOUT 1/4 OF WHAT DAMAGE HAS BEEN DONE.
THEY DRAGGED THEIR FEET WITH PAY OUTS AND CLAIMS TO MAKE YOU THINK THEY ARE WORKING WITH YOU AND THEN TO YOUR SURPRISE IF THE FINE PRINT OF YOUR POLICY, YOU HAVE PASSED YOUR CLAIM TIME. BUT THEY WOULD STILL SEND PEOPLE OUT AND CUT $70.00 CHECKS TO THINK YOUR GETTING SOME PLACE WITH YOUR CLAIM.
I HAVE BEEN RIPPED OFF BY THIS COMPANY!
AND BY THE WAY I AM A IL LICENSED HOME INSPECTOR AND I CALLED AS SOON AS I CLIMBED THE ROOF AND SAW THE DAMAGE.
ALLSTATE COMPANY REALLY SUCKS!
JUST GOOD ADVERTISING IS ALL THEY HAVE TO OFFER,NOTHING ELSE
CONTACTING THE IL DEPT OF INSURANCE NEXT

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