Carlos and Marie's complaint:
September 03, 2013

Insurance Company: AAA
Coverage Type: Homeowners Insurance

• Underwriting - Cancellation
• Underwriting - Nonreneweal

We were informed from Tower Hill Insurance that our homeowners was not to be renewed this past June 2013. We were with this company for many years. This was related to a claim we filed when our pipes under the foundation broke.

We then obtained new insurance with UPC Insurance and recieved a letter today NOTICE OF CANCELLATION. This letter does not say why they are cancelling us. Therefore, we called our agent Larson Moraes of LIG Insurance Group Corp to find out why. We were told that the tree in the front of house has branches over the house that is why we are being cancelled. If notified we could have paid to have the trees trim like we have in the past.

How are we to get homeowners insurance if insurance companies are allowed this type of behavior? We need assistance if this is allowed.

Sincerely,
Mr. and Mrs. C. Delagado

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