keke's complaint:
August 30, 2013

Insurance Company: Alfa Homeowners
Coverage Type: Auto/Boat/Motorcycle

• Underwriting - Premium Too High
• Underwriting - Refusal to Insure
• Underwriting - Cancellation
• Underwriting - Nonreneweal
• Underwriting - Forced Placement
• Underwriting - Unfair Surcharge
• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Payment Not Credited
• PolicyHolder Service - Denied Access to Services
• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Rude/Abusive Adjuster
• Claim Handling - Delays upon Delays
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Fraud
• Claim Handling - Denial of Claim
• Claim Handling - Unjustified Accusations
• Marketing & Sales - Misleading Advertising
• Marketing & Sales - Misrepresentation
• Marketing & Sales - High Pressure Tactics
• General - I feel abused by this company

as of febuary 2012 threw july 14 we had liability insurance on are 20003 honda oddsey & 96 dodge ram after that we changed are policy to full coverages with alfa insurance on july 15 2012..as of augest 22 2013 we got in a car accident unand now the alfa insurance is refuseing to fix are 2003 honda oddsey they giving us the run a round every time me are my wife call them.also when we talk to Insurance Doctor here in Williamsburg virginia on momticello Ave.they just keep lieing to us over and over.we are very sick and tired of all there games something needs to be done about all there lies and games they keep playing.

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