Back to insurance complaintsAugust 21, 2013
Insurance Company: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle
- Underwriting - Premium Too High
- Underwriting - Cancellation
- Underwriting - Nonreneweal
- Underwriting - Unfair Surcharge
- General - I feel abused by this company
Homeowners Insurance went up $400/yr and I decided to find a better and lower cost insurance. Policy was from 8/15/2012 to 8/15/2013. On July 29th I canceled the renewal and the policy canceled on 8/15/2013. I changed to a Better and Lower Cost Insurance policy that was effective on 8/15/2013.
The previous year was paid in full with a annual payment.
Now I receive a bill from Farmers for $113 on 8/20/2013 saying I have a balance owed. How could I possibly have a balance when the year was paid in full and I canceled/not renewed at the end of the policy.
Well now they say since I canceled my Auto Policy on 1/1/2013 that I no longer had the Multiple policy discount and that is where the $113 comes from.
I find it amazing that 8 months after the fact that they are just now billing me. Seems to be a response to the canceled policy doesn't it?
Just another of the many reasons I dropped Farmers!
By the way I saved about 50% when changing Auto Policies to another Insurance company.
Can I charge them a surcharge for Poor Customer Service, Prices and Policies?
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August 27, 2013 at 8:13 PM
This is definatly a complaint to the Department Of Insurance in the state that you are in. Have them look into it because if you don't deal with it properly the insurance company will turn it over to a collection agency and it will adversly effect your credit. So don't let it go.