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Holley's complaint:
August 17, 2013

Insurance Company: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company

When I initially started with Farmers my home insurance was $560 annually starting in May 2007. To date my homeowners insurance is $1940, meaning the cost has more than tripled. I filed a claim due to wind damage. A heavy wind and rain storm came through and I NEVER had any issues prior to this. I notice water marks on my ceiling and I filed a claim. An adjuster came out, and said this was not due to wind damage but normal wear and tair. A second adjuster comes out and said my roof is in almost excellent condition???? So which one is it? The claims were denied but still ended up on my Lexus Nexus report with a 0.00. This should be against the law for the simple fact that my mortgage payments have increased. I never received notification of the last increase and realized the increase when I looked at my mortgage statement. I filed a dispute w/ Lexus Nexus over 30 days ago and have yet to receive a letter or anything letting me know if the items disputed have fallen off.

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Piedmont Disaster Services says:
August 27, 2013 at 8:18 PM

Farmers is not your friend. Find a Public Adjuster in your area he or she can point out what is or is not covered in your insurance policy. Next you need to file a complaint with the Alabama Department Of Insurance and the Alabama Attorney Generals Office of consumers affairs. Do not take this lying down also find a more reputable company like Metlife.

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