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thomas's complaint:
August 05, 2013

Insurance Company: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Fraud
  • Marketing & Sales - High Pressure Tactics
  • General - I feel abused by this company

my 19 year old daughters vehicle rear ended another vehicle. she had pretty extensive damage to the front end. upon going to darlings automotive for repairs we were told everything under the sun they said they would do to her vehicle to fix it, that was all a lie, 3 times my daughter had her vehicle in an out of this dealership, the first paint job looked like a 5 year old child tried his or her first paint job, when my daughter arived home on the first time she picked up her car, i could see the paint runs in the middle of the nite thats how bad it was. her car went back 2 more times before they could get it decent. 3 months after getting her car back her radiator we noticed was leaking, due to the incompitant dealers repaired we took the vehicle else where to have the radiator change. we also noticed her a.c. did not work anymore due to the accident. it worked great before the accident but never has since the crash, we then took her car to have the a.c. looked at to see what the problem is. the auto tech asked was this car in a head on collision? because two of the a.c. lines where bent an the a.c. condensor is leaking. needless to say we are now fighting geico to fix this, there saying they cant find the same leaks our mechanic found, but they found another leak inside the vehicle and if thats the case my daughter is responsible. nothing like passing the buck and taking advantage of a young women. geico is commiting insurance fraud here and something needs to be done. how dare they try to take advantage of my daughter. shame on you mr. warren buffet, as i used to look up to you as an investor an a man who made his billions in the stock market, what if this was your daughter mr. buffet? what would you do? let the insurance company take advantage of her?

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