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Alex's complaint:
July 03, 2013

Insurance Company: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation
  • General - I feel abused by this company

I got into an accident and my "representative" did not seem to care at all. Every time I called all I received was a voicemail and he denied my coverage without even letting me know , I found out through other representatives which were rude and pretty much made me uncomfortable. It's been almost a month since the accident. My car is still not fixed , I lost time from work and it has just made my life much more stressful. I will never use progressive nor do I recommended it. These representatives clearly dislike their job and do not care to help the customer.

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