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CHARLES's complaint:
June 15, 2012

Insurance Company: Mutual of America
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Unsatisfactory Settlement/Offer

MY CAR ENDED UP TO A TOTAL LOSS.TOOK ME 14 DAYS TO GET A SALVAGE TITLE FOR SETTLEMENT REQUIREMENT. IT THEN TOOK 6 MORE DAYS BEFORE THE COMPANY PAID FOR THE LOSS AND 12 DAYS TO REBUILD MY CAR AND ACQUIRE A RECONSTRUCTED VEHICLE TITLE.
Claimed for loss of use of my car [Van]for 32 days but the company said would only pay only 10 days @ $20 which i felt betrayed and oppressed.

my van is 8 seater and i thought the company would refund loss of use of the Car @ $30 for 32 days.

Please advise.

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