Iquo's complaint:
June 23, 2013

Insurance Company: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Inadequate Reimbursement

Parts in my 2009 Jeep Patriot were needed to be replaced and the Claim representative Zachariah Prell unilaterally decided and approved for new parts to be purchased and installed in the vehicle instead of a used part to correspond with the year of the vehicle. For whatever reason decision not to repair my vehicle with used (2009)parts, I should not have to pay for what he calls abatement in the amount of $191.09 that I had no choice but to pay in order to retrieve my car on 5/31/2013.

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