William's complaint:
June 20, 2013

Insurance Company: Humana
Coverage Type: Disability Insurance

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Denied Access to Services
• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Fraud
• Claim Handling - Denial of Claim
• Marketing & Sales - Misleading Advertising
• General - I feel abused by this company

I had to take Humana Advantage insurance this year because they were the only company representing the Louisa area. All year they have told me that one doctor after another were out of there network. So have been having to pay the bills with no payment from Humana. Found out today that they were lying. All the doctors were in their network according to their own worker who finally took the time to investigate and use research. She said she will resubmit the new clains and the old claims that I have paid.

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