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Nick's complaint:
June 12, 2013

Insurance Company: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Marketing & Sales - Misleading Advertising
  • General - I feel abused by this company

I do not have allstate insurance, but the person that was driving drunk when he hit two parked cars and destroyed my front yard and almost ended up in my living room has allatate. now I have been lied to before but this company is unbelievable, first they tell me to send them a detailed report on the property damage (the 2 parked cars belong to my neighbors) so I tell them the damage and within a week or so I get a call that there wont be an assessor coming out and that my list was approved and I would be getting a check within 5 to 7 days , after the 7th day I call them and they said an assessor will be coming tomorrow and they cant pay me the 17 hundred dollars because they have to have there assessor see it. I could have hired a contracter to go up in the attic and look for structeral damage because the drunk took out a 4x6 post on the front porch but I did.nt do that I just wanted the lawn and the trees and bushes relaced along with the post the gutter on the corner of the house and sprinkler pipe that was broked fixed , my neighbors have brand new cars already but 17 hundred claim is still unfinished.

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InsuranceComplaint.com says:
June 18, 2013 at 7:00 PM

Nick, We recommend you get a thorough evaluation of your home. Allstate is responsible for all damages and the last thing you want is to discover hidden damage that resulted from the collision when it is too late to do anything about it. Call you Dept of Insurance as well, get them involved.

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