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Jane's complaint:
May 23, 2013

Insurance Company: State Farm Insurance
Coverage Type: Renters

  • PolicyHolder Service - Inadequate Reimbursement

I was a victim of a fire on December 20, 2012. My policy amount is 25thousand. I was given 15 thousand, and I'm suppose to collect receipts, spend the right amount and they give me some money back( maybe) I have requested all of my policy money.They say that if my loss adds up to the amount I'll get it. But they have put a good size depreciation amount on everything that it doesn't add up. Ill Never get all my policy amount, and its not right or fair.
They say that I have 2 years.That Don't realize how sad this is. I can't do this for all that time.I'm still upset and crying over this. I'm not 25 or 30 years old with a husband, that can start over, I'm 59 years old with a lot of memorabilia that I lost. My daughters report cads,school stuff and pictures. just to scratch the surface.I lost a live Bird. I would just like to start over.
I was living in a hotel for two weeks, now I live with my Daughter.I have purchased some things but I wont be able to buy most things until I move out on my own. I also have 2 grown adult daughters. I had a lot of memories in my home. I had to put a value on those things. They put a value on them, But how in the world am I going to replace those things.They can't be replaced. Then I can't purchase things on sell, They put a pretty good size depreciation amount on everything.
This is a very Stressful, Time consuming, Job, and I don't have time for this, I have a full time job trying to make ends meet.
Please, Please I don't want to do this receipt thing. Its to sad. I want this to be done.I just want my policy amount so that I can move on.

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