edgar's complaint:
May 21, 2013

Insurance Company: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Unjustified Accusations
• Marketing & Sales - Misrepresentation
• General - I feel abused by this company

I have a 2010 ford focus that does not run right, anymore. I had a front head on collision and they have repaired it twice at collision revision, one of the so called trust shops in their network, and still does not run right. So i was approved to take it to an independent certified ford mechanic. According to the adjuster the mechanic said something is wrong with the air compressor, the adjustor proceeds to confess that he convinced the mechanic that the part in question has already been replaced and therefor new and that therefor is nothing wrong with it so then the mechanic says i don't know then, but something is wrong with the car.

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