JOHN's complaint:
May 17, 2013

Insurance Company: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

• Claim Handling - Rude/Abusive Adjuster
• Claim Handling - Delays upon Delays
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Denial of Claim
• General - I feel abused by this company

I ATTENDED A WEDDING IN OKLAHOMA FOR MY NEICE , WHEN I RETURNED TO MY TRUCK I FOUND SOMEONE HAD BACKED INTO THE L/F BUMPER AND I HAD A DENT IN MY D/S DOOR AND A SCRATCH IN MY D/S REAR DOOR . SO WHEN I RETURNED HOME I FILLED A CLAIM , HIT N RUN CLAIM SINCE THERE WERE NO WITNESSES TO THE ACCIDENT . FARMERS RECOMENDED A BODY SHOP THAT WAS A PREFERED VENDOR OR REPAIR FACILITY OR CERTIFIED BY FARMERS , I TOOK MY TRUCK TO THEM THEY WROTE IT UP FOR 1900 DOLLARS FOR REPAIRS AND I WOULD HAVE A 250 $ DEDUCTABLE .NO PROBLEM GET ME A RENTAL CAR AND LETS DO IT , 7 DAYS LATER THE BODY SHOP CALLED , AND SAID I AM SORRY BUT FARMERS IS NOW DENYING YOUR CLAIM , THEY SAID IT MUST HAVE BEEN OLD DAMMAGE OR TWO ACCIDENTS BECAUSE THERE WAS MORE THEN ONE DENT , I TOLD THEM IT HAPPENED AT ONE TIME OR ONE NIGHT AND THATS ALL I KNOW , WELL THEY FORCED ME INTO A SECOND CLAIM EVEN THOUGH THE WORK WAS ALLREADY DONE AT THE BODY SHOP OR I COULD NOT GET MY TRUCK , AND THEY WOULD STOP PAYING FOR MY RENTAL . SO GOOD LUCK WITH FARMERS INSURANCE . I HAVE SINCE SWITCHED INSURANCE CARRIERS , IT IS FUNNY HOW THEY WILL GIVE UP A 20 YEAR CUSTOMER OVER 1 1900 DOLLAR CLAIM . LOL ONLY CLAIM I EVER HAD AND IT WAS A TWO WEEK LONG NIGHTMARE ..SOME CUSTOMER SERVICE .

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