James's complaint:
February 21, 2013

Insurance Company: GEICO
Coverage Type: Homeowners Insurance

• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• Claim Handling - Fraud
• General - I feel abused by this company

I cancelled my Geico homeowners insurance on 1-30-2013, fax confirmation. At that time talked with a lady from Geico that told me they would not deduct my payment for February. On February 5, 2013 my checking account was deducted the premium and when I called three different times they hooked me up with Mr. Moore. he told me they did not get the cancellation notice until the 5th. My automatic payment was to be deducted on 2-1-2013, so why did they take it out 4 days later. Then, they told me they would release the funds on Feb 15th, and send me the money, it is Feb 21, no money back yet. When I called they said the money was released on the 20th. Why can't they automatically put in back into my checking where they illegally took the money from. Then today I get a letter from Geico stating confirmation my policy was cancelled on 2-1-2013. I have read several other complaints about Geico and I would never recommend this Company..

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