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Anna 's complaint:
June 02, 2012

Insurance Company: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • PolicyHolder Service - Payment Not Credited
  • Marketing & Sales - Misleading Advertising

Bait and Switch - I enrolled online and was quoted $45 monthly payments. Two months later, I was told that my premium would be $89 after further review of my records. One month later, they sent me a notice that my premium would be $160 a month. The next month, they sent me a notice that my premium would be $260 per month. I haven't had an accident in my life and my last traffic ticket was 13 years ago. I am over 55 yrs old and they gave me no good reason for any of the additional charges. I had to pay a $160 deposit. So, before my rate went up to $260, I called them and told them to cancel my insurance. They sent me a notice of cancellation for non-payment. Now, I get a letter they have turned me over to a credit collection agency. Please help. These people are ruthless!

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