Laura's complaint:
February 06, 2013

Insurance Company: Cigna
Coverage Type: Health Insurance

• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Denied Access to Services
• Claim Handling - Delays upon Delays
• Claim Handling - Denial of Claim
• General - I feel abused by this company

I have Degenerate Disk Disease and Went to my Doctor ,he said I needed Surgery.So we put in for the Surgery. They would only allow for HimTo do the Fussion .He wanted to do some bone Graphing they denied that. They would give me a three day stay in hospital. So my doctor and I wrote appeals .He wrote one in Beginning of Septemmber but went to wrong Fax Number So we resubmitted in the end of December. I summit end in The beginning of January. Finally have calling the about 5 Times We Finally Got an answer. They would cover surgery but not the Hospital stay. They want be to do an In out Patient after having Surgery on my Spine.Is that the most Rediculas thing I have Ever Heard.They are always calling us about our Health tot Make sure our sugar is good but Yet Ther Going to Have Me walk Out of The Hospital after Having Surgery On my Spine.I am so fed up with Cigna.among other People.I am Ashamed to even say I,m apart of Cigna Insurance. I Have Heard a lot of Bad Stories About Cigna and now I believe Them.I Have Been Walking Round Since September in Pain it has gotten so bad I can not get out of bed in morning it hurts to sit and stand.All I Heard Is I Understand Which is a bunch of bulldinky. I appreciate you listening to me.I Surely would appreciate your Help and Understanding of This Trouble that I am Having With Cigna.There is no way I can Walk out of the Hospital after shaving Spine Surgery . Sincerely Laura Landow

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