Mary's complaint:
February 05, 2013

Insurance Company: Auto-Owners Insurance
Coverage Type: Business Insurance

• Underwriting - Refusal to Insure
• Underwriting - Cancellation
• Underwriting - Unfair Surcharge
• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Payment Not Credited
• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Delays upon Delays
• Claim Handling - Unsatisfactory Settlement/Offer

i sold my vehicle in Oct. 2012 on the 10th ... Every 3rd automatically the company would take out,,, When I walked 2 blks away. I informed the manager at Best Buy I sold my car. and he proceded to cancel. well he never gave me a copy. of cancellation however. He left it active. and 43.00 is not alot of money. but I feel they should reimburse me all of it ... instead I delt w/ another manager. he then fixed problem. then I called corporate Mendota Insurance. They had me fax dmv bill of sale & so on.... i did... i waited ... then after all of that, They have the NERVES TO PAY ME. 9.00 AND CHANGE ... OMG WHY DO I HAVE TO EAT IT .... THEY CANT HIRE PEOPLE AND TRAIN THEM. THEY TOOK MY MONEY AND THEY WONT GIVE IT ALL TO ME....

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