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arthur's complaint:
January 31, 2013

Insurance Company: Auto-Owners Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • Marketing & Sales - Misleading Advertising
  • General - I feel abused by this company

I had to renew my insurance in November 2012 for a better price.I had to have a fr 44 on it for 3 years.I went to renew my insurance and I was told I know longer needed the fr 44.I was right in front of my agent when he spoke to the agency.They said, I do not need it.I then put down a down payment and thinking it was all good.I then received a letter from Tallahassee stating my vin # was wrong and I need to carry the fr 44 still.I called my agent up asap at my mail box.He told me that Progressive said. I did not need it and he will take care of it.I tried calling for 2 weeks and NO answer.I found out that they looked at the arrest date not the conviction date.Tallahassee said, he is at fault and so did my new agent which is a lot more professional.My licence had gotten suspended and I had to reinstate it.150$$$$$$ that, I did not have.I`m disabled and can barely afford my bills and I have son and wife that, now we are suffering for this abuse.My agent at the time was Aargo Ins.His name is MATT and his phone# is 954-357-2723 which is always full and dose not answer.I really can use the 150$$$$ for food and ETC!!! PLEASE, contact me.I will go further but. I just want JUSTICE and put this behind and go forward.Can someone help?

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