Dan's complaint:
January 31, 2013

Insurance Company: Liberty Mutual
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Rude/Abusive Adjuster
• Claim Handling - Delays upon Delays
• Claim Handling - Unsatisfactory Settlement/Offer
• General - I feel abused by this company

My son was in our car waiting to exit a parking lot. There was a car in front of him waiting to exit onto the street. While sitting there waiting a car backed out of a parking spot and his vehicle. Ohio Casualty , a part of this company would only reimburse 70% of the damage. The agents for them in Fairfield Ohio said if my son would have moved his vehicle then their insured motorist would not have hit him. The waited over 90 days to come up with this ridiculous settlement and offered $900 on a $1600 claim. The agents do not return calls and try to avoid answering any questions. They are a terrible insurance company.

0 0

Tweet