Stephen's complaint:
January 30, 2013

Insurance Company: Farmers Insurance Group
Coverage Type: Homeowners Insurance

• Underwriting - Premium Too High
• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Unsatisfactory Settlement/Offer
• General - I feel abused by this company

Our home was subject to severe storms back in Febuary 2011. A tree came crashing down upon our home causing structural damage and a severe leak. The Insurance company gave ue a trevial amount of money to fix it. The roof is still not repaired to this day. Have contacted our agent to conduct a "WIND MITIGATION". The name of our Insurance carrier is Security First Insurance out of Sunrise Florida. We purchased the insurance through Farm Bureau Insurance some years back and had never filed a claim even after Hurricane Ivan. Our Premiums have been sky rocketing over the past 4 years. Now up to close to 3000.00 per year. We want help now and am proceding to proclaim Legal Action against in the form of a "Law Suit" to get our roof replaced. Need help... Please advise on what action we can take through Florida's Insurance Commission?

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