Ingrid's complaint:
January 27, 2013

Insurance Company: Esurance
Coverage Type: Disability Insurance

• PolicyHolder Service - Delays/No Response

Dear Sir:
I need your assistance with my claim #2012-00120599 against Juan Miguel Natividad cover by Esurance on November 19th 2012.
The guilty driver was texting and crash my Olds parked on the street in fron of my house. Since then, I called Esurance in various occasions, wrote to them and Juan MIguel Natividad and the only respond was a letter and a phone call in which they repeat that they are waiting a police report from Miami Beach Police Department. Why the delay.
I have to go to school in a bus, I cannot dispose or repair my car.
Please, help me

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