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Janet's complaint:
January 24, 2013

Insurance Company: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation

My health insurance agent committed suicide in 2011. Figured I would get a letter or a call. But no a year later nothing. Premiums rising on personal BX and nobody to contact. Decided to transfer to another agent and was told I had to get a release. Old company refused and actually said they own me! What is this about? I filed a grievance with BX and about to make a consumer complaint in California. What goes here? My agent worked for FMS financial partners, inc., in encino, ca.o

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