Terry's complaint:
January 23, 2013

Insurance Company: Allianz Global Assistance
Coverage Type: Travel Insurance

• Claim Handling - Denial of Claim

on January 30, 2012, I purchased travel insurance through Cheap Tickets and bought their travel insurance which was through. allianz. The flights were to Coppenhagen and were $1785,and the insurance was $95. On february 25. I went to the emergency room and was admitted to the hospital and found to have a rare lung disease. My pulmonoligst recommended I not go overseas and filled out the doctor form sent by the insurance co. my primary care physician filled out a similar. Both doctors stated that I had no previous history of lung disease and had never been treated for such. Allianz denied the claim saying in their fine print they have a clause that says that if one had any symptoms prior to taking out the insurance they could deny the claim. They then said I must have coufed prior to jan. 30.
Please be advised not to purchase tickets from Cheap Tickets especially if you are older as anything that happens they can always claim prior symptoms. Need to have hip or knee surgery, you mus have had prior pain symptoms. Have heart trouble, you must have had a chest pain etc.
Terry Olson

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