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Mary's complaint:
January 15, 2013

Insurance Company: Allianz Global Assistance
Coverage Type: Travel Insurance

  • Claim Handling - Fraud

Got Allianz Global assistance for my trip to Las Vegas. I left Portland Oregon Nov. 28 for Vegas for a stay through December 5th. I became ill with aches, cough and flu sometime on the 29th of November. Didn't think I wanted to stay in my room by myself for the rest of the trip or make the people I was with sick, so I called the airline and went home at 3:00pm on 30th of November. Went directly to my doctor on December 1 and got medication for my cough and flu.
I sent all documentation to Allianz Global Assistance and was denied because I dndn't stay in Vegas by myself. Seems they only pay for the claim if u stay 100 miles from where u become ill. Does this make any sense? I had no one to take care of me in Vegas, I would have been in the hospital, which would have cost them a lot more. They are a frudulent company that has all kinds of exclusions to cover anything so they don't need to pay a claim!!

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