Back to insurance complaintsDecember 27, 2012
Insurance Company: Farmers Insurance Group
Coverage Type: Homeowners Insurance
- PolicyHolder Service - Inadequate Reimbursement
I had switched from State Farm to Farmers' thinking I would save money and honestly be supportive of my local agent and her business. I have had nothing but trouble. After Farmers' denied me my homeowners' because of 2 loose shingles, I decided to go back to State Farm. Then they decided to reinstate my homeowners' but too late. I have tried to cancel all my policies and my daughters' policies also, and they are still taking money out of my account. This has been going on for over a month. What a nightmare. Here, I was trying to do good on several fronts and got nothing but problems. I work for a very successful credit union, and rest assured, I will not recommend Farmers' insurance to anyone I come in contact with. I have never complained like this before about anything, but I felt I had no choice in this matter. Would you please process my cancellations and stop taking money out of my account, and also process my reimbursements that is owed to me. Thank you.
Rena Roberts
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January 3, 2013 at 7:32 PM
It doesn't matter who is taking money out of your account - even though you orignally agreed to it. Call your bank and tell them what you have stated here. File a dispute and you will place a stop payment on them so they can't get any more money from you. 99% of the time the bank will refund into your account what the insurance company unlawfully took from you while they investigate your dispute. If you get them all the info they ask for - it becomes a permanent amount in your account that can't be touched and will leave farmwes in the cold.
January 3, 2013 at 7:33 PM
It doesn't matter who is taking money out of your account - even though you orignally agreed to it. Call your bank and tell them what you have stated here. File a dispute and you will place a stop payment on them so they can't get any more money from you. 99% of the time the bank will refund into your account what the insurance company unlawfully took from you while they investigate your dispute. If you get them all the info they ask for - it becomes a permanent amount in your account that can't be touched and will leave farmwes in the cold.
January 3, 2013 at 7:31 PM
It doesn't matter who is taking money out of your account - even though you orignally agreed to it. Call your bank and tell them what you have stated here. File a dispute and you will place a stop payment on them so they can't get any more money from you. 99% of the time the bank will refund into your account what the insurance company unlawfully took from you while they investigate your dispute. If you get them all the info they ask for - it becomes a permanent amount in your account that can't be touched and will leave farmwes in the cold.