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Becky's complaint:
December 21, 2012

Insurance Company: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Payment Not Credited
  • General - I feel abused by this company

I was told by Allstate that they did not take my payment for November and instead November and December payment out 8 days before Christmas!! I asked them to back my payment up 2 days after it was due in November. A corporation that big would have a full time IT department that takes care of this 8 hours a day!! I got nothing but excuses and we can take whatever we want whenever we want out of your acct!! DO NOT EVER DO BUSINESS WITH ALLSTATE!! YOU WILL GET RIPPED OFF

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Mercy says:
January 16, 2013 at 7:59 PM

Allstate is the worst insurance company I've ever had DO NOT DO BUSINESS WITH THEM THEY TOOK $275.00 OUT OF MY ACC WITHOUT ANY AUTHORIZATION! a month ago ...still waiting for my money will call my bank...

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