Sally's complaint:
December 20, 2012

Insurance Company: OneBeacon
Coverage Type: Disability Insurance

• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Payment Not Credited
• Claim Handling - Delays upon Delays
• General - I feel abused by this company

Regarding I am suppose to be paid on a weekly bases...The company holds checks without notifying me of their actions when I am suppose to be let known by mail and why. I am suppose to be paid on a weekly bases ... One week equals 7 days...and they are making the checks out for eight day week. Will not pay for the back days that are owed to me. Their days go for whenever they want. Last check was from 12/02/12 thru 12/11/12 and their check will start on 12/12/12 thru ?. My adjuster took over in September of 2012 when my last one was replaced. His name is Jonah Ottley and states he has paid me for everyday. But his checks are made out for a 8 day period when I am suppose to get so much per week based per week. And this is continuing to be done. His week equals 8 days not 7.
What I am owed is that 8th day. It now goes back several weeks. And only get that he states he has paid me for everyday. Again his is 8 days for a 7 day inwhich equals one week. TO HIM 8 DAYS EQUALS ONE WEEK !!!
I am tired of all of the stress that this has caused me... I was denied medical in the past in which has caused further damage prior to this new adjuster taking over the claim.

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