Fatima's complaint:
December 17, 2012

Insurance Company: USAA
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Denied Access to Services
• Claim Handling - Denial of Claim
• Claim Handling - Unjustified Accusations
• General - I feel abused by this company

One of their insured hit my vehicle because he was distracted. He backed right into me while i was entering a parking space. They never called me back after i filed the claim i had to call them to ask the status. I was then told that we were both at fault for the accident and that is all there was to it. I will now have to be Inconvenienced and file a claim thru my own insurance company to have the damage repaired!! Can anyone tell me what i can do next??

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