Joan's complaint:
December 15, 2012

Insurance Company: Allstate
Coverage Type: Homeowners Insurance

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Denial of Claim
• General - I feel abused by this company

Lost ring (had rider for it) around Valentines day. When I tried calling my agent Karen Holland whose number was disconected. I contacted Allstate, they set me up with another agent but would not ho or my loss tho I have paperwork proving I held a special rider for it. I think they dropped the ball rewriting my insurance & they need to man up and pay me what I've been paying extra for 10 yrs.Shame on Allstate.

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