Anna's complaint:
May 18, 2012

Insurance Company: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

• Underwriting - Premium Too High
• Claim Handling - Denial of Claim

My baby was born with a heart defect and had to be helicoptered from Jersey to Children's Hospital in Philly. The total bill was 16,000.00 from Medivac. For two years my insurance gave me and medivac the run around. I would call and they would tell me that the invoice was paid direct to Medivac. Then Medivac would call me looking for payment and I told them that BCBS sent it to them direct. Then medivac would call and my insurance company would tell them that the check was sent to me the member. This went on for two years! I had medically fragile baby at home to take care of and they added stress on top of my situation. They finally paid it but those two years of my life were so stressful!

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