Back to insurance complaintsDecember 04, 2012
Insurance Company: Allstate
Coverage Type: Homeowners Insurance
- Claim Handling - Denial of Claim
Our shower wall collapsed on a Saturday as I was showering. We immediately contacted Allstate. They made it clear that if any mold was involved they would find a way to deny the claim.
Monday they sent an adjustor out to the house. He made it clear from the moment he stepped foot into the house that he was going to deny the claim. Twice over the phone with out sending anyone over to find the cause or have any factual basis, he told ne he was denying the claim. Once he sent out everyone he could to look at the damage in our bathroom he sent us the official denial. Which took a month. He was rude and arrogant and made it clear from the begining that he didn't have any intentions on our claim getting covered. We have had Allstate ofr over 14 years. This was the first claim we have ever filed. It was DENIED before it was even looked into prety much and the adjustor was awful to deal with. It was a horribe experience. I do not reccomend ALLSTATE to ANYONE!!!!! The plumber and Restoration Specialist that we hired made it clear to us that Allstate by far is the worst insurance company to deal with and to not hold our breath because they would deny our claim. They apparently will do anything in there power to deny a claim!
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July 15, 2013 at 5:29 PM
I know that I am late on responding to this, but, if your insurance is what they call a HO-3 policy of which is a standard policy across the US. this is covered on page 12 of your insurance policy. Call an attorney or Public Adjuster in your area for positive insurance coverage. Most states have 3 years to reopen any claim. and don't let them tell you any difference.
July 15, 2013 at 5:28 PM
I know that I am late on responding to this, but, if your insurance is what they call a HO-3 policy of which is a standard policy across the US. this is covered on page 12 of your insurance policy. Call an attorney or Public Adjuster in your area for positive insurance coverage. Most states have 3 years to reopen any claim. and don't let them tell you any difference.