Back to insurance complaintsMay 18, 2012
Insurance Company: Commerce Insurance Group
Coverage Type: Homeowners Insurance
- Underwriting - Premium Too High
- Claim Handling - Rude/Abusive Adjuster
- Claim Handling - Delays upon Delays
- Claim Handling - Unsatisfactory Settlement/Offer
- Claim Handling - Denial of Claim
- Marketing & Sales - Misrepresentation
My parents home was broken into. They kicked in a cellar door. Went on a rampage through the house. Took everything and anything they could find including a ceramic sink in the cellar used for draining washer into. They completely trashed the house its unbelievable what they did Our agent interrogated us, sent us a letter in so any words accusing us of staging the robbery and wanted us to sign a letter allowing them to come back at us any time in the future for any questionable evidence. We refused to sign We have never ever made a claim for anything have paid many many years. We have been treated awful. For years they took all the payments to cover such a horrible situation and now don't want to pay. This is complete and total misrepresentation of home insurance.
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May 18, 2012 at 6:23 PM
This story is horrible!!! First you were violated by strangers then by the insurance company that supposed to help you. Call a public adjuster to go after them.