robin's complaint:
November 27, 2012

Insurance Company: GMAC Insurance
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Inadequate Reimbursement
• General - I feel abused by this company

I have been with John Guthrie Ins. Services for about ten years. We found a cheaper ins., so we switched to it. I had paid GMAC the full amount for the six mos. I cancelled my policy with them on 11/07/12 at 7:30 p.m. They got the information the next morning. My policy was to expire on 11/07/12. Well they for no reason given to me took 72.00 dollars away from my payment for a half days worth of ins. It was to be pro-rated and should have been 4.00 dollars at the most. The agent did nothing to help us in this matter and I believe that he did not want to lose his commision for the policy. I saw no where in the policy where that amount would of been taken out.I have been wrongly treated and would like to have some advise as to what to do.

0 0

Tweet