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Jonathan's complaint:
November 17, 2012

Insurance Company: Selective Insurance
Coverage Type: Flood Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays

Many of us lost everything during the storm, so insurance companies were overburdened with claims. I happened to make a claim the morning after the storm. They said within 48 hours they would get back to me. 2 weeks went by and after constant calling those two weeks they finally sent adjusters. Although they seemed fair at first and after a promise of just another 48 hours. I waited double the time to get an answer on what type of settlemet money I would be getting. The settlement was far less than three different contractors were looking for to do the job. The company was not prepared for this huge storm like most of us, but some insurance companies coped with it a lot better.

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barry barbella says:
November 29, 2012 at 3:37 PM

like you i called in to the company the morning of the 29th they call back to tell me there would and appraisal service out by the 5th of nov. ha ha they did not come out unitl the 20th. and then the denials came. not covered for my first floor damages from flood nor the contents. what! and now i am fighting with the agent(weichert finanaical) would sold the policy and told me i was covered -now back pedaling stating that because of fema they can not pay the claim but sold me insurance and took my money for 3 years. someone need to get the attorney generals office on them .sea bright ,nj

barry barbella says:
November 29, 2012 at 3:37 PM

like you i called in to the company the morning of the 29th they call back to tell me there would and appraisal service out by the 5th of nov. ha ha they did not come out unitl the 20th. and then the denials came. not covered for my first floor damages from flood nor the contents. what! and now i am fighting with the agent(weichert finanaical) would sold the policy and told me i was covered -now back pedaling stating that because of fema they can not pay the claim but sold me insurance and took my money for 3 years. someone need to get the attorney generals office on them .sea bright ,nj

Mm says:
January 24, 2014 at 11:57 AM

SELECTIVE INSURANCE COMPANY IS ONE OF THE WORST COMPANIES ON THE MARKET. THEY ARE LATE IN RESPONDING TO CLAIMS, AND THEY CONTINUALLY DENIE CLAIMS, AND REFUSING CONTRACTORS ESTIMATES.

LINDA says:
May 16, 2014 at 3:58 PM

I HAVING THE SAME PROBLEM WITH SELECTIVE INSURANCE COMPANY. THE ADJUSTER TH.EY SENT WAS INCOMPETENT AND BULLISH. WE ARE STILL WAITING FOR THE MONEY DUE US. SELECTIVE SHOULD BE INVESTIGATED BY THE STATE INSURANCE AGENCY FOR INCOMPETENCE AND REFUSAL TO RELEASE MONIES DUE THEIR CUSTOMERS.

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September 11, 2018 at 5:53 PM

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