Cathryn's complaint:
November 02, 2012

Insurance Company: The Travelers Companies
Coverage Type: Commercial General Liability

• Underwriting - Premium Too High
• Underwriting - Unfair Surcharge
• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Abusive Service
• Marketing & Sales - Misrepresentation
• General - I feel abused by this company

I was charged $105.00 for not renewing - their price was almost double what I am now paying. Threats to send to collection, sue or whatever - they couldn't care less. I sent them a form letting them know I was going elsewhere. Since I did not send it by certified mail I cannot prove that they have it.

Since when are we required to renew with the same company. Don't trust them.

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