chanchal's complaint:
October 29, 2012

Insurance Company: Reliance Insurance Company
Coverage Type: Life Insurance

• PolicyHolder Service - Delays/No Response
• Claim Handling - Fraud

THIS COMPLAINT, I AM WRITING YOU WITH UTMOST FAITH OF GETTING JUSTICE. RELIANCE LIFE INSURANCE HAS DONE OPEN FRAUD WITH ME AND STILL DOING NOTHING TO COMPENSATE.
AROUND 5 YEARS BACK, THEY SOLD ME ONE POLICY NO.11637789 BY THE NAME OF “RELIANCE MARKET RETURN PLAN (REGULAR)”, POLICY NUMBER - 11637789, NAME: CHANCHAL GUPTA, YEARLY PREMIUM: RS.30,000/- (WHICH I AM PAYING REGULARLY, TOTAL AMOUNT PAID RS.1,50,000/-)

IN WHICH THEY TOLD ME THAT I WILL BE GETTING AROUND 50% AMOUNT BACK TO ME INCLUDING CONTEST PAYOUT).
A FEW MONTH S BACK M R. RAJBIR CONTACTED ME THROUGH MOBILE NO. 8750177600 ON MY MOBILE NUMBER: 9873626221 & TOLD ME THAT MY POLICY IS GOING IN LOSS AND THE SAME CAN BE CONVERTED IN A TRADITIONAL PLAN: RELIANCE CASH FLOW. MR. RAJBIR ASSURED US TO PAY RS.6,50,000/- AFTER 5 YEARS, IF I PAY AN AMOUNT OF RS.30,000/- EXTRA. ACCORDINGLY HE HAS TAKEN RS.30,000/-, VIDE CHEQUE NUMBER: 393321 DATED:27.03.2012, ICICI BANK. BUT HE ISSUED A FRESH POLICY NO: 19946335 UNDER CLIENT ID: 02261372 INSPITE OF OLD POLICY NO: 11637789. MOST IMPORTANTLY MORE THAN SIX MONTHS HAS GONE AND STILL I DON’T GET MY POLICY BOND.
SIMILIARY HE HAS TAKEN AN EXTRA CHEQUE NO:17797 DATED 04.06.2012 (ICICI BANK) FOR RS.50,000/-. ON THE VERBAL ASSURANCE OF MR. RAJBIR SINGH ( REPRESENTATIVE OF ABOUE MENTIONED SALES MANAGER OR AGENT, THAT POLICY HOLDER WILL GET RS.1,50,000/- AFTER THREE YEARS. I AM SORRY TO SAY THAT HE HAS ISSUED FIVE POLICIES NO: 50022651, 50022423, 50022742, 50023102 & 50022980 WITH CLIENT ID: 82722356 (MR. RUCHI GUPTA). NOW I RECEIVED A CALL THAT I WILL HAVE FOR 10 YEARS. POLICY FORMS OF THESE POLICIES ARE ALSO NOT SIGNED BY ME & A WRONG POLICY NUMBER IS BEING MENTIONED BY THE SALES MANAGER.
HE HAS ALSO TAKEN AN EXTRA CHEQUE NO 17798 CLEARED ON 07.07.23012 OF RS.51,000 IN FAVOUR OF RELIANCE LIFE INSURAN CE C OMPANY FOR ANOTHER POLICY FOR WHICH NITHER POLICY RECEIPT NOR POLICY DOCUMENTS ARE RECEIVED TILL NOW.

THEY THINK THAT THEY CAN CHEAT WITH EVERYONE, BUT DON’T THINK ABOUT IF SOMEONE SERIOUSLY DEAL THE MATTER WITH THE HELP OF MANAGING COMMITTEE, THEY WILL BE OF NOWHERE.

MOST IMPORTANTLY MORE THAN A MONTH HAS GONE AND STILL I DON’T GET MY POLICY. IF THEY ARE NOT DEALING WITH ME JUSTICELY WHEN I AM ALIVE, DAMN SURE THEY ARE NOT AT ANY COST WILL DO FOR MY POLICY AS WELL WITH MY FAMILY AFTER ME.

AND I HAVE ALL THE PROOFS OF CONVERSATION, COMMITMENT THEY HAVE DONE WITH ME FOR WHICH EVERYTIME THEY FAILED TO FULFILL. ALL E-MAIL FOLLOW-UPS WITH THEIR NAMES AND ID's (MAILS HISTORY ATTACHED WITH THIS MAIL)
I REQUEST YOU TO CANCEL ALL MY POLICIES, WHICH ARE WRONGLY ISSUED IN 5 PARTS BY ONE CHEQUE OF RS.50000/-

I HOPE THAT THE SALES MANAGER (MOHAMAD AKRAM – KAROL BAGH BRANCH) WILL BE PENALIZED. IF I WON’T GET MY REFUND AND FOR KEEPING ME BEHIND THE VEIL AND MAKE ME SUFFER A LOT FOR OUR HARD EARNED MONEY.

THANKS & REGARDS

CHANCHAL GUPTA
9250919599 / 9873626221

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