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Donald's complaint:
September 30, 2012

Insurance Company: Selective Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays

A " SELECTIVE Auto Policy holder hit and run
us in NC. We chased him for blocks until he stopped after 1/2 mile from crash scene.



Pickup truck dragging a 20' x 10' wide
trailer bounced into our lane hitting
the right front door and wheel on 9/24/2012.

It's now 10/01/2012 and repeated calls go

unanswered. Just get leave your name and number.
My first call received a claim # 21241646
and that within 24 hrs we would be called.
That was another big falsehood.

$2,000 of damage. Door won't open. Tire scraping
fender. Other damage ???

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Selective says:
October 10, 2012 at 1:15 PM

The adjuster spoke to him on the day of this posting. We had the wrong number for him. He said once we got the correct contact information everything has been great. The claim has been resolved and he is very happy with the service.

Selective says:
October 10, 2012 at 1:15 PM

The adjuster spoke to him on the day of this posting. We had the wrong number for him. He said once we got the correct contact information everything has been great. The claim has been resolved and he is very happy with the service.

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