Back to insurance complaintsSeptember 21, 2012
Insurance Company: Kemper Insurance
Coverage Type: Auto/Boat/Motorcycle
- Claim Handling - Delays upon Delays
- Claim Handling - Unsatisfactory Settlement/Offer
- Claim Handling - Fraud
- Claim Handling - Denial of Claim
- Claim Handling - Unjustified Accusations
- General - I feel abused by this company
I was REAR-ended on 09Jun12. After 10 weeks of dealing with one delay tactic after another, being avoided, and ignored, Kemper refuses to repair my truck. The repair shop they recommended did not perform a vehicle inspection, they did not discuss the damages with me, they put a bumper on my truck and said it was done (even though my vehicle was towed into the repair shop). The agents at Kemper were very unresponsive and unprofessional. I have to file a small claims case to have my vehicle repaired. I WAS REAR-ENDED! I would NEVER recommend Kemper Insurance to ANYONE. They are the worst company I have ever dealt with. Same company, different name. Sincerely, Another pissed-off Kemper customer
0
0
September 21, 2012 at 1:16 PM
Hi, I work for Kemper and saw this note. We're sorry you haven't been pleased with your experience thus far. We'd be happy to look into this for you if interested - please e-mail details including policy number and claim number to smhelp@kemper.com. Thank you.